- Auratech
Software
Australian based company that provides the
Client Integrated Support System.
- Control-F1
Provides enterprise solutions for live and
automated support.
- Double
IS
Software enabling facility's managers
to track work orders (SLAs, KPIs), room booking
(catering, AV equipment, visitors) and building
maintenance (PPM).
- Easy
Access Help Desk
Offers help desk software applications for
businesses, software support, and call center
solutions.
- The
Help Desk Software Guide
Evaluation criteria, market reviews and information
on choosing a help desk software solution.
- Help
Desk Software World
An introduction to help desk software and
services. Also includes downloadable resources.
- HelpDesk
Software Center
Software information, screenshots and a downloadable
trial version of a widely used solution.
- HelpDeskPro
Customer support software to aid any business.
- HelpTrac
Complete help desk and customer support
system that tracks problems and solutions,
prioritizes tasks, and analyzes technician
efficiency.
- Home
Run Help Desk
The Microsoft Access-based call ticket application
for small businesses and workgroups.
- ieComputerSystems
Specialises in helpdesk software, software
development and IT consultancy services.
- Induction
To Help Desk Software
An introductory presentation on help desk
software: Past, Present and Future.
- Internet
Software Sciences
A turn-key, customizable help desk for both
IT and customer support. A free 3 user download
version is available.
- Kemma
Software
The BridgeTrak Suite is versatile and scalable
help desk and tracking software used to track
calls, problems or software bugs/defects.
Available for Windows and Web.
- Langley
Computer Services
UK based company offersHelp+ Helpdesk Software
for Windows 95 and Windows NT.
- LBE
Helpdesk
Designed to run on the desktop or the web,
as well as integrate with e-mail applications.
- The
Management and Help Desk Community
A portal of news, information and interactivity
for both help desk software and management
issues
- Managing
The Help Desk
Help desk software and supporting requirements,
explained from a management perspective.
- NetKeeper
A leading provider of help desk, CRM, call
center and network management software solutions
for the LAN /WAN and Internet.
- PRD
Software
Provides HelpMaster Pro help desk software
to log, track and resolve support issues for
windows 9x/NT
- SCM
SQL
Describes an enterprise-level CRM Help Desk
solution that covers multiple customer care
disciplines.
- SDS
HelpDesk Solutions
Provides incident logging and tracking, profiles,
contract and warranty management, time tracking,
knowledge base, search and reporting capabilities.
- Softopia
Offers iTrack, is a support tool used to track
and resolve support calls, e-mails and user
inquiries. Includes a Windows client and a
web interface.
- Vertical
Solutions Inc.
Develops and implements customer service,
help desk and sales force automation software.
- Wickett
Software
Provides both local software and web-based
helpdesk software with Microsoft Access and
SQL integration.
- WinHelpDesk
Windows-based help desk software. Includes
documentation management services and customer
request services.
- World
Web Dynamics
Live Demo of help desk software, including
specific offerings for school districts.
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